Thank you for contacting us.
Please note, this is an automated reply, and this mailbox is not monitored on a daily basis.
If your message is regarding an appointment, clinical care or other non life threatening health matter, you should phone our Practice on:
(02) 4013 5777 - Cessnock
(02) 4939 3300 - Kurri Kurri
If you are experiencing a Medical Emergency, please phone 000
We will endeavour to get back to you as soon as possible.
Kind Regards
All Ways Healthcare Team
We value your feedback and utilise it to improve our service delivery, to ensure we provide the community with quality, evidence based health care.
To provide feedback, we have a suggestions box located at our reception desk for any suggestions you may wish to contribute for our quality improvements.
If you are unhappy with any aspect of our service, you can ask to speak with the Practice Manager who will endeavour to resolve your issue in a timely manner. If you would like to put your complaint in writing, you can email the Practice Manager directly on: manager@allwayshealthcare.org.au
Patients or their family members wishing to make a complaint outside of the practice can doso by contacting the Healthcare Complaints Commissioner on:
Phone: 1800 043 159
Post: Locked Bag 18, Strawberry Hills, NSW, 2012
Email:
hcc@hcc.nsw.gov.au
Kurri Kurri - 02 4939 3300
Fax - 02 4913 5340