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Send us feedback
Contact Us
Feedback
We value your feedback and utilise it to improve our service delivery, to ensure we provide the community with quality, evidence based health care.
To provide feedback, we have a suggestions box located at our reception desk for any suggestions you may wish to contribute for our quality improvements.
Complaints
If you are unhappy with any aspect of our service, you can ask to speak with the Practice Manager who will endeavour to resolve your issue in a timely manner. If you would like to put your complaint in writing, you can email the Practice Manager directly on: manager@allwayshealthcare.org.au
Patients or their family members wishing to make a complaint outside of the practice can doso by contacting the Healthcare Complaints Commissioner on:
Phone: 1800 043 159
Post: Locked Bag 18, Strawberry Hills, NSW, 2012
Email:
hcc@hcc.nsw.gov.au
